Dispatch and payment
Payment options
- Payment by invoice¹ (business customers)
- Payment in advance
- Payment by credit card (Visa/Mastercard)
- Payment by SEPA direct debit²
- Payment by PayPal
- PayPal: 30 days later³
Notes:
¹Standard payment target 14 days net, 30+ days after agreement.
²'³'³Availability varies depending on country of delivery
- We grant a voluntary right of return of 50 days* for goods in stock
- For all other items, the statutory right of cancellation of 14 days from receipt of the goods applies.
*The conditions of our extended right of return apply.
Delivery & Shipping
Incoterm : DAP
| Delivery information | Delivery details |
|---|---|
| EU countries + Switzerland & UK | Shipping costs: 14,50 € Free shipping promotion : (All products from Siglent, Micsig, Saleae & Sensepeek) |
| Non EU countries | Shipping costs: 19,50 € Free shipping promotion : (All products from Siglent, Micsig, Saleae & Sensepeek) |
| Delivery to Germany | Standard shipping: €9.50 (flat rate) DHL Express: €39.00 (flat rate) Free shipping promotion: (All products from Siglent, Micsig, Saleae & Sensepeek) |
| Delivery times | Goods in stock: Germany 1-3 working days, abroad 2-5 working days after order confirmation Goods not in stock: 3-14 working days (please enquire about delivery time)³. |
Notes:
³ For goods not in stock, the delivery period stated on the product applies. You are welcome to contact our team at any time
⁴ There is no delivery on Sundays and public holidays.
⁵ When paying in advance (bank transfer), the dispatch takes place after receipt of payment.
Value added tax
| Country of delivery | Taxation |
|---|---|
| EU country (with VAT ID no.) | According to intra-community delivery no tax is due. Without VAT ID: Tax rate according to country of delivery. |
| Germany | The tax rate of 19% will be charged. |
| Outside the EU | No value added tax is charged* |
Note: For deliveries outside the EU, additional import duties/taxes may apply in the destination country.
| Country of delivery | Taxation |
|---|---|
| EU country | The VAT rate depends on the country of the delivery address in the checkout. |
| Outside the EU | No value added tax is charged.* |
Software dispatch
Software or licence keys are sent by instant download or e-mail and are free of charge.
(E-)Invoicing
We provide invoices as PDF and ZUGFeRD as standard. We also supply XRechnung or UBL on request.